Privacy Policy

1. Who We Are

Star Care Solutions Limited is a domiciliary care provider based in Aberkenfig, Bridgend, CF32 9BG. You can contact us at recruitment@starcaresolutions.co.uk or by phone on 01656 332377.

2. What Data We Collect

When you apply for a position through this portal, we collect the following categories of personal data:

• Identity data (name, date of birth, profile photo)
• Contact data (address, phone number, email address)
• Employment history and references
• Health information relevant to the role
• Right to work documentation
• Driving licence and vehicle information
• DBS (Disclosure and Barring Service) check information
• Equal opportunities monitoring data

3. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: legitimate interests (to assess your suitability for employment), legal obligation (to verify your right to work and conduct DBS checks), and consent (where you have explicitly agreed to specific processing activities).

4. How We Store Your Data

Your data is stored securely using Supabase, which hosts data within the European Economic Area (EEA). All data is encrypted at rest and in transit. Access is restricted to authorised Star Care Solutions recruitment staff only.

5. How Long We Keep Your Data

• Unsuccessful applicants: 6 months from decision date
• Withdrawn applications: 3 months from withdrawal
• Successful applicants (employees): 7 years from end of employment

6. Your Rights

Under UK GDPR, you have the following rights:

• Right of access — request a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction — limit how we process your data
• Right to portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, contact us at recruitment@starcaresolutions.co.uk.

7. Cookies

This portal uses essential session cookies only. We do not use tracking, advertising, or analytics cookies.

8. Third Parties

We share data with the following trusted third-party processors only as necessary: Supabase (database hosting), Hostinger (web hosting), and EmailJS (reference request emails). All processors are bound by data processing agreements.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.